21 Century•Tax

Client examples · Debt resolution company

Settled credit cards and a surprise IRS notice

Illustrative example. Not an actual client.

These are illustrative examples, not client stories. Each one is a composite of situations our team regularly sees in tax resolution work. Names, numbers and details are invented and do not describe any actual taxpayer. They show the kind of work involved, not a promised or typical result. Every case depends on its own facts, its documents and IRS decisions.

Debt resolution company

Settled credit cards and a surprise IRS notice

Illustrative example. Not an actual client.

The facts

The original engagement

A debt settlement program on about $60,000 of credit card balances.

What the case needed next

Tax help. The program was nearly finished, but three Forms 1099-C had arrived, the return was filed without them, and an IRS notice proposed tax on the forgiven debt.

What a 21 Century review found
  • When the debt was forgiven, she owed more than everything she owned was worth
  • An older tax balance that was never set up on a plan
  • Withholding too low to cover her current tax
  • Program records that showed every balance, settlement date and amount
Services 21 Century added (3)
  • Income Mismatch Response (CP2000)
  • Tax Relief on Settled Debt
  • Monthly Payment Plan with the IRS
Resolution

The IRS notice answered by its deadline with insolvency documented. The older balance put on a payment plan.

Lasting result

Withholding corrected, so she doesn’t end up with a new tax balance, and the settlement program completed.

For the partner firm

The client finished the program, and the company had a qualified tax team to refer to without adding tax staff.

The story

She did everything the program asked. She stopped using the cards, made the monthly deposits, and watched the balances settle one by one.

Then the 1099-Cs came. She didn’t know what they were and filed her return without them. A few months later the IRS said she owed tax on the debt that had been forgiven.

Two years of work, and she was about to trade a credit card problem for an IRS problem.

Full descriptions of each service are on our services page. This page is general information for tax and financial professionals, not tax or legal advice for a specific situation. Eligibility for any relief, including penalty relief, spouse relief and the exclusion of forgiven debt, depends on the taxpayer’s facts and IRS review.

Have clients like this?

Tell us about your firm and the clients you serve. We’ll show you which services we can add for them.